Shipping Policy – Saraura Fashion
Customer Care

Shipping Policy

From our Bologna workshop to your doorstep — with care, tracking, and a handwritten note.

Free Worldwide Shipping on Orders Over €75

No hidden fees. Full tracking included with every order.

Made to Order

3–5 days crafting time

Careful Packaging

Recycled tissue & compostable tape

Full Tracking

Every order, every step

Handwritten Note

A personal touch in every box

Shipping Zones & Estimates

Destination Standard Shipping Delivery Estimate Free Shipping
🇮🇹 Italy €4.90 2–4 business days Free over €75
🇪🇺 European Union €7.90 5–10 business days Free over €75
🇬🇧 United Kingdom €9.90 7–14 business days Free over €75
🇺🇸 United States & Canada €12.90 10–18 business days Free over €75
🌍 Rest of World €14.90 10–20 business days Free over €75

Order Processing Timeline

Order confirmation email Immediately
Crafting your garment 3–5 business days
Packaging & dispatch 1 business day
Shipping confirmation + tracking Same day as dispatch
Delivery See table above

Tracking Your Order

Once dispatched, you'll receive a shipping confirmation email with your tracking number and a direct link to the carrier's page. Visit our Order Tracking page for more help.

Customs & Duties

Orders within the EU are not subject to additional customs charges. International orders may incur customs fees depending on your country's import regulations. These charges are the buyer's responsibility.

Holiday Periods

During peak seasons (Christmas, Black Friday, etc.), processing and delivery times may be slightly longer. We recommend ordering early to ensure timely arrival.

Delivery Issues

If your package is lost, delayed, or damaged during transit, please contact us immediately. We'll work with the carrier to resolve the issue or send a replacement.

Please Note

Delivery estimates begin after dispatch, not from the date of order. Because every Saraura garment is made to order, please factor in 3–5 business days of crafting time before shipping. Total time from order to delivery is typically 1–2 weeks for EU and 2–3 weeks for international destinations.

Have a Shipping Question?

We're happy to help with any delivery concerns or special requests.

Contact Us